SHIPPING POLICY

Last Updated: August 15, 2026

Thank you for shopping with 8 Seconds Store. We want to make getting your order as straightforward as possible. Please review the information below regarding order processing, shipping, tracking, and delivery.

Order Processing

Orders are processed and prepared for shipment as quickly as possible.

Processing times may vary depending on order volume, product availability, holidays, special releases, and whether an item is made-to-order or available for immediate shipment.

Please note that processing time is separate from shipping/transit time.

If your order contains both in-stock and made-to-order or pre-order items, your order may ship together once all items are available unless otherwise stated on the product page.

Shipping Rates

Shipping rates are calculated and displayed at checkout based on your order, shipping destination, and available delivery method.

Any applicable shipping charges will be shown before you complete your purchase.

Estimated Delivery

Delivery dates provided at checkout are estimates and are not guaranteed.

Once an order has been transferred to the shipping carrier, delivery times are subject to the carrier's operations and may be affected by weather, holidays, service disruptions, customs processing, or other circumstances outside of our control.

8 Seconds Store is not responsible for carrier delays.

Order Tracking

When tracking is available, you will receive a shipping confirmation email containing your tracking information once your order has shipped.

Please allow time for the carrier to scan your package and update its tracking status.

If your tracking information shows no movement for an extended period, please contact us and we'll help you determine the next step.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

If you discover an error in your shipping address, contact us as soon as possible at mcciva1@gmail.com.

We will make reasonable efforts to update the address before your order ships, but we cannot guarantee that changes can be made once an order has entered fulfillment.

8 Seconds Store is not responsible for packages delivered to an incorrect address provided by the customer.

If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.

Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend:

1. Checking around your delivery location, including porches, side doors, mailrooms, parcel lockers, and other secure areas.
2. Checking with household members, neighbors, building management, or front desk staff who may have accepted the package.
3. Allowing up to 48 hours after the carrier marks the package as delivered, as some carriers may update tracking before final delivery.
4. Contacting the shipping carrier directly for additional delivery information.

If you are still unable to locate your package, contact us at mcciva1@gmail.com with your order number and we'll help determine the appropriate next step.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible at mcciva1@gmail.com.

Please include:

• Your order number
• A description of the issue
• Photos of the damaged item
• Photos of the packaging, when applicable

We'll review the situation and work with you on an appropriate resolution.

Pre-Orders and Made-to-Order Items

Certain limited-edition, collaboration, pre-order, or made-to-order products may have longer fulfillment times.

When applicable, estimated shipping or fulfillment timing will be included on the product page.

If you purchase a pre-order or made-to-order product, please review the estimated fulfillment window before placing your order.

Estimated dates may occasionally change due to manufacturing, production, or transportation delays.

International Shipping

International shipping availability will be displayed at checkout.

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their destination country unless otherwise stated.

These charges are not included in the product price or shipping charge collected by 8 Seconds Store.

Customs processing may also affect delivery times.

Returns and Exchanges

Shipping policies for returns and exchanges are governed by our Refund and Return Policy.

Please review that policy before returning any merchandise.

Questions?

If you have questions about your shipment or need assistance with an order, please contact:

8 Seconds Store
mcciva1@gmail.com

Please include your order number when contacting us so we can assist you as quickly as possible.

8 Seconds Store
Western culture. Reimagined.